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Party Line 


the signal lives in darkness 


Issue 6, Spring 2021 
2020 Pandemic Review Edition 





Futel 
503-468-1337 
http://futel.net 
operator@futel.net 
PO Box 15153, Portland, Oregon 97293 
Copyright © 2021 Futel Operators 


Another year emphasizes the futility of making sense of what has happened! 
Congratulations to those of us who are still trying! Keep talking into the mouth- 
piece and listening to the earpiece. Make the words. Or hum. The lines must 


hum, keep them humming. 


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Futel Sanitation & Hygiene 


Thank you telephone sanitizers for keeping our users safe 


\ A 1S We, * = by Be 





H 
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When the pandemic first hit Portland 
in early 2020 we figured we were in 
the wrong industry. Surprisingly, Futel 
phone usage did not decrease by a large 
amount. We realized that many people 
were still going to be using our phones 


even in hazardous conditions, so we 
had to make them safer. 


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Our solution was to implement tele- 
phone sanitation and hygiene pro- 
grams. These would allow the phones 
to be used safely and provide a valuable 
service for many non-users of the 
phones. 


Telephone Sanitation 
Program 


The telephone sanitation program con- 
sists of a cadre of telephone sanitation 
engineers trained and equipped to 
regularly sanitize the telephones. The 
purpose of the program is primarily 

to improve the health and safety of 
telephone users, and secondarily to 
assure users that the telephones are safe 
to use. 


At first it was difficult to find supplies 
and equipment. Disinfectant and PPE 
were sold out everywhere. We were 
able to buy sufficient amounts of bleach 
and sponges, and small quantities of 
rubber gloves, nalgene gloves, and 
spray bottles. Now that the west coast 
has settled into our new reality, we are 
able to keep our supplies stocked. 





Neth Amenen 62.09 


To inform users, stickers with the date 
of sanitation and the engineer's handle 
are applied after every procedure. 


While the sanitization procedure is 
designed to limit deleterious effects on 
the telephone hardware, we have had 
to replace some handsets and appear to 
be experiencing accelerated keyboard 
wear. The procedure does create a cool 
patina on the chrome, however, and 
makes the informational copy more 
challenging to read and probably more 
satisfying for those who attempt to do 
SO. 


Progress And Outcome 
We have achieved and continue to 
achieve the safety improvement objec- 
tives. Keeping a sustainable volunteer 
force is always a challenge, and the pro- 
gram would benefit from an additional 
dedicated sanitation cohort to supple- 
ment the current volunteers, who are 
largely the telephone hosts and already 
have tasks to execute. 


Hygiene Program 


The hygiene program deploys hand- 
washing stations to every telephone lo- 
cation where we are able to do so. The 
purpose of the program is to improve 
the health and safety of Futel users or 
any other individuals who wish to use 
the stations. 


The handwashing stations are essen- 
tially soap dispensers, water supplies, 





and hands free water dispensers. There 
are several ways to implement this, we 
chose to base ours on a foot operated 
pump drawing water from a tank to 

a spigot. This is an economical and 
robust solution but has the large draw- 
back of being less accessible to wheel- 
chair users and other people with limit- 
ed leg mobility. The design objectives 
of our implementation are to provide 
water and soap with minimal main- 
tenance and cleaning requirements, 
ruggedness when faced with careless or 
hostile users, and inexpensive parts to 
discourage theft. The pump is a rubber 
primer bulb under a pedal, the tank is a 
bucket or plastic barrel, and the spigot 
is PVC conduit. A wood and rebar 
frame anchors everything. A bottle of 
liquid soap is ziptied to the frame. 


To reduce cleaning requirements, the 


4 installations do not include a basin 





or any other graywater collection, the 
spigot just empties over the pavement. 
Because of this the spigot must be to 
the side to avoid splashing the user's 
foot. 


Soap was difficult to acquire in the ear- 
ly days of the pandemic, but we were 
able to get a large container of blue 
industrial hand soap. 


Progress And Outcome 
We have achieved and continue to 
achieve the safety improvement objec- 
tives. There have been surprisingly few 
instances of vandalism or theft of parts 
and supplies. 


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Handwashing Station 
Construction Notes 


Manifest 


primer bulb 

e this is a rubber bulb that 
moves liquid in one direction 
between 2 barbs 

about 6 inches between barbs 

3-9 feet vinyl tubing 

e length depends on barrel used 

e length depends on conduit 
used 

e inside diameter should match 
primer bulb barbs 

plastic barrel 

PVC conduit, elbows, barbs as 

needed 

e depends on barrel used 


plywood, plank, 2x4, 2x2, etc. 
lumber 

6 ft rebar x2 

hinge e.g. gate or door 

soap dispenser 

zip ties 

duct tape 

strapping 

conduit brackets or plumbers tape 
screws, other fasteners 

chain or cable as needed, lock 





= 
ay 


e 
a } 


Construction 
Cut plywood base to size to support 
barrel, toes, bulb pedal. Mark where 
toes should go in plywood base. 


Drill two holes in plywood base at 
circumference of barrel for rebar. Drill 
holes in plywood base for zipties to 
attach bulb, tubing. 


Screw lumber toes to base to laterally 
support base of barrel and protect 
pump pedal. Assemble pedal out of 
plank and hinge and attach to base 
with hinge toward user. Attach pump 
to base under hinge with zipties. 


If needed, drill holes near top of barrel 
for chain or cable. Drill hole in barrel 
lid for input conduit. Screw lumber 
shelf to barrel lid. Assemble spigot out 
of conduit and barb. Attach spigot to 
shelf with brackets and/or zipties. 


LL | 
6 Ae 





Place barrel on base, within toes. Ham- 
mer rebar into earth through holes in 
base. Ziptie rebar to shelf. Strap rebar 
to barrel. 


Assemble input conduit, easiest is a 

length of conduit sawed with a 45 de- 
gree end, long enough that it can't fall 
in the barrel when placed in the hole. 


Assemble tubing to pump. Ziptie tub- 
ing to base and rebar, routing so that 
toes protect tubing on base. Assemble 
outlet tubing to spigot. Place input 
conduit in hole. Thread tubing through 
input conduit until it nearly reaches 
bottom of barrel. 


Ziptie and duct tape soap dispenser to 
rebar. 


Prime pump by pouring water down 
output tubing until pump can be 
actuated. 


Thread chain or cable through holes in 
barrel. Lock to stationary object. 


Notes 
Barrel can be remote from pump and 
spigot or inaccessible, alter base in that 
case to support pump and spigot. 


Input conduit just keeps the input at 
the bottom of the barrel and discour- 
ages people from yanking the tubing 
out, input conduit can be replaced with 
weight and a conduit T at end of input 
tubing. 


Design is intended to be cheap, easy 

to source, annoying to steal or strip, 
easy to service and replace. A trap at 
the spigot will make pumping easier. 
Graywater basin has been eliminated 
for ease of cleaning, this means that the 
spigot has to be inconveniently located 
to keep water away from pumper's foot. 
This is not our best deployed design 
but it’s cheaper (if barrels are available), 
easier, and less labor to build. 








10 


Futel Service Map 


North America’s Fastest Growing Payphone Network 











NE 8th Ave south of Prescott 
west side of street 









INE MLK Blvd south of Graham’ 
least side of street al 





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Service Map as of January 13, 2021 
created with OpenStreetMap & Stamen’s Toner tileset CC-BY-SA 





St. Johns, Portland 


Long Beach, WA 


Ypsilanti 


Detroit 


23rd just south of : 
Breckenridge 


= south side of Pear! 
west of Washington 





New Phone in St. Johns 


N Central Street between Tyler and Allegheny, 
East side of street 


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Conspiracy-Fueled Idiots 
Descend On Futel 


High Anxiety But No Casualties 
In Online Swarm Of Vapidity 


1. Willamette Valley Dream 
Survey 


2015 


While riding my bicycle home from 
work in Portland’s SE Industrial Dis- 
trict, I see a Willamette Valley Dream 
Survey flyer stuck to an overpass. The 
flyer invites the reader to call a local 
number and describe their dreams: 


Have you been having 
strange dreams? 


The Willamette Valley Drea 
Survey is investigating a 
recent spike in bizarre, 
unexplainable dreams. If 
you have been experienc-— 
ing any unusual dream ac- 
tivity, you can 

reporting a 





This is everything known to myself 

or any other Futel worker about the 
Willamette Valley Dream Survey. This 
article does not contain any further in- 
formation about them, and none of the 
characters we will discuss have been 
able to learn anything about them, or 
even make plausible theories. 


I am of course an immediate fan of the 
project, because it is based on voice- 
mail, has low complexity to set up but 





oO . 
many imaginative possibilities, and run 
by mysterious protagonists who dont 
ruin it by talking. I add the number to 
the Futel directory. 


This is the complete relationship 
between the Willamette Valley Dream 
Survey and Futel. None of the other 
characters in this article will claim to 
have any interaction with the Willa- 
mette Valley Dream Survey other than 
making unimaginative calls to their 
number. 


2. Reddit 
May - August 2020 


Reddit posts about the Happy Valley 
Dream Survey start to appear in a mys- 
tery solving group. The Happy Valley 
Dream Survey is apparently a copycat 
project in Utah. Or maybe someone 
just printed out a fake flyer and photo- 
graphed it, who knows. 


This Reddit group is focused on arm- 
chair research of conspiracy theories. 


Most participants attempt, or at least 
pretend, to explain mysteries like 
crimes or strange phenomena, but of 
course there are a lot of goofs just spin- 
ning tall tales and having fun. 





Mixed in are the ARG, for Alternate 
Reality Game, players. ARGs are puz- 
zles which interact with the real world, 
where clues can be found in physical 
locations or delivered via media like 
web pages, email, phone calls, and 

text messages. ARGs are often part of 
marketing campaigns, and an early 
instance promoted the 2001 movie Ar- 
tificial Intelligence, but many are made 
for fun by amateurs. Some are not 
organized or set up in advance, but un- 
fold as participants craft explanations 
and links between real life events and 
previously shared clues. A collaborative 
story is created with players trying to 
get their story line elements accepted 
by having other players build their own 
elements on them. 


The Reddit group tries to find or invent 
an explanation for the Happy Valley 
Dream Survey. They get it backwards 
and claim that the Willamette Valley 
Dream Survey is a copy, or perhaps a 
branch. Someone eventually takes the 
time to look up the name and finds a 
newspaper article about Futel which 
describes finding the Willamette Valley 
Dream Survey directory entry. Com- 


14 menters decide that Futel is run by one 


of the surveys, with a minority propos- 
ing other hierarchies. The motivation 
for this is conjectured to be a scam of 
some kind, harvesting phone numbers, 
behavioral data, or psychic energy. 


The story quickly gets embellished by 
an echo chamber effect. After a report 
of receiving a weird text message 

after calling Futel, other posts refer to 
those comments, magnifying them in 
the retelling, describing several cases 
of menacing calls and threatening 
messages. Users delete their accounts 
after posting, which causes a stir and 
amplifies their ideas. The top theories 
now involve cult recruitment. The ARG 
players try to figure out what the clues 
are and where they lead. 





In mid-May, a link between Futel and 
a collaborative story called “September 
5” is accepted as likely based on the 
strained translation of a gibberish text 
message. “September 5” is referred to 
as an ARG, but it’s more of an apoca- 
lyptic prediction which some people 
pretend is believed by others. Reddit 
users make weird posts about it and 
try to get them repeated. There's no 
real structure behind it other than the 
world ending on September 5, but 
that's enough to to make a post spook- 
ier by referring to the “September 5 


group 


A few more posters with advanced 


research skills are able to Google us. 
This allows them to find our web 

page and the conference videos that 
describe how and why we run Futel. A 
handful of Reddit posts point out that 
our reasons are plainly revealed, and 
that it doesn’t seem necessary to tack a 
sinister occult organization on to that. 
These are not exciting enough to get 
attention, and don't advance the story. 





Futel starts receiving email about all 
this in early May. Some ask straight- 
forward questions about why we list 
the dream survey in our directory. I 
answer them, and a few thank me and 
report back fairly accurately to their 
Reddit groups. They are followed by 
people with vague questions or asking 
to arrange a phone call without ex- 
plaining why. 


At this point I become concerned 
about qanon pizzagate situations, and 
stop responding to messages. This is 
annoying because some of the peo- 
ple writing are apparently genuinely 
curious, including telecom geeks and 
phreaks, with whom it is always fun 
to talk. And I appreciate conspiracy 
theorists and have followed a lot of 
zines, cable access and radio shows, 
and newsgroups from which these 
internet forum dwellers descend. Not 
to mention the conversations and 
voicemails with some neuroatypical 
Futel participants. It's annoying to have 


to ignore the sincere people. 


3. First YouTuber 
June 2020 


The story escapes Reddit with YouTube 
video by “Floating Head Guy”. This 
video isn't so bad, mainly because he 
just summarizes what other people are 
repeating and knows what state Futel 
is based in, but the comments immedi- 
ately plummet to the basic conspiracy 
theory of the right wing thrall: occult 
child sex trafficking cabals. Futel spans 
the continent and is clearly target- 

ing low income neighborhoods for 
recruitment! One poster replaces their 
comment with “Moving to a more 
secure channel. They are watching’, a 
now familiar way of attempting to get 
attention for later posts without having 
any actual content to share. 


Someone finds another project that 
shares members with Futel, and asks 
what the connection is between the 
two. The next commenter says they 
heard it was linked to trafficking. In 
reality, nobody has heard of it. 





A. Successful YouTuber 


June - July 2020 


In early June, Futel gets a familiar salvo 

of emails, Twitter comments, and other 
messages from someone who has a 

“quick question”. I notice him when he 15 


takes the new tack of using a Patreon of the pile. This guy knows how to lay 


subscription message. This is a good down narration over footage of him 
angle and I decide to respond if his typing into a desktop computer. The 
subscription survives untilthe endof highlight is an action scene where he 
the month, when he will actually be videos himself buying a burner phone 
charged the five bucks, but he cancels —_ at Walmart to protect himself from the 
before that happens. harmful effects of calling the numbers. 


His knees shake, he’s pumped! But, 
dude, did you bring it home? Did you 
and your bros turn off of your phones 
during your shopping trip? You need at 
least seven proxies! 


The gist of the video is that he just 
doesn't get it. He gets so close! Is Futel 
an art project? Is it a public service? 





In late July, he is revealed to bea You-  —=‘There must be more! Why would 
Tuber when he releases a 40 minute anyone go to all of this trouble? He 
video on Futel and the dream surveys. can't confess to entertaining a simple 
I have a grudging respect for him explanation because that won't drive 


because he at least sees an opportunity viewership. 
and puts in the effort. While herding 
internet mouth breathers is a stupid 
way to try and make money, it must be 
recognized that when a niche exists, 

it will get filled. Congratulations, 
“successful YouTuber’, you got paid to 
churn out content loosely based on our 
work. 





For some reason, he mispronounc- 


The video is padded with filler, in- es Futel as “F’tel” and Willamette 
cluding stock Portland sunsets and as “WILL-ah-met’. This is hard to 

long stretches of him reading our understand because he plays Futel and 
essays while scrolling through our Willamette Valley Dream Survey re- 
blog and pausing on photographs of cordings in his video which pronounce 
Futel volunteers. Like the content we them correctly. Does he watch his own 
have already seen, it is uncreative and content? All of the subsequent videog- 
mainly regurgitates earlier Reddit raphers and podcasters will copy this 


posts, calling it research. In one scene —_ pronounciation. 
he shows his web browser window as 


he types into the search bar, and the This video sets off the most annoying 
autocompletion suggestions scroll by, | wave of commenters yet. Messages 
all ending with “reddit” arrive on LinkedIn and GitHub. Opera- 


tors start getting calls about it, but at 
16 Regardless, this is best executed media least that method attracts people with 


17 


a sense of curiosity. The YouTuber 
himself doesn't follow up, despite his 
ominous warnings of a deeper nefar- 
ious truth behind it. He realizes that 
he's already achieved peak engagement 
for the subject. Posts from his fans de- 
manding that we answer his questions 
continue to trickle in, but without a 
community to fuel them, they aren't as 
threatening. 





5. Interlude 
Why are we seeing this? 


Now that we've encountered the first 
wave of YouTubers and their final boss, 
we may be able to understand what 
these people want. 


The “successful YouTuber” doesnt real- 
ly care to learn anything. He just wants 
to let his viewers think that they are ex- 
ploring a mystery. He's found subjects 
and positioning for his videos that will 
earn him fractions of a cent for each 

ad impression. To optimize viewer- 
ship, they can't involve actual research, 
because that is boring. His users need 
to feel like they are intelligent and have 
knowledge which the masses arent 
seeking out, but they must consume it 
passively. If they have to actually work, 
for example by applying reason, they 
wont feel successful anymore, because 
it will be difficult, and they will quit. 
Those who can perform basic web 
searches, follow documents of more 


than one paragraph, and organize their 
ideas into logical conclusions will soon 
see that the exciting explanation is 
overwhelmingly unlikely. 


The other YouTubers, Redditors, and 
various commenters want the same 
thing, they're just not as successful. 
They don't want to find anything, they 
want to keep looking. If they're only 
doing the basic minimum of repeating 
conjectures, they can convince them- 
selves that there's something there and 
that they are doing important work. 
Because of this, the community tends 
to select paranoiacs, apopheniacs, and 
other delusional people. 


We did not expect this kind of atten- 
tion because Futel is a very open orga- 
nization. Our implementation notes, 
processes, budgets, grant proposals, 
and code are publicly accessible. We 
link directly to these repositories on 
our website, where we invite collabora- 
tors. So many of these questions could 
be answered in two clicks! 





An unfortunate quirk of this group is 
their susceptibility to being lead by the 
nose with a technique familiar to view- 
ers of right wing news media, known as 
JAQing off, for Just Asking Questions. 
Is there any truth to the rumors about 
Futel's link with sex trafficking? Why 
are Futel phones found in low income 
neighborhoods? Is it because people 


17 


18 


there are susceptible to cult recruit- 
ment? What horrible fates occur to 
those who call these phone numbers? 


It would be so easy to grief these 
people. We could divert them with 
sock puppets. We could set up fake 
backdated blogs. We could provide 
keys to extracting secret messages from 
mainstream newspaper articles that 
said what we wanted them to say. It 

is tempting to lead them along to get 
them off our backs, or at least burn 
the story out faster. But we don't want 
to hurt the people who are genuinely 
delusional, or inadvertently trigger 
some random violent reaction on an 
innocent bystander. 





6. Candles 
August 2020 


The next rung in the descent begins 
with “Candles”. We saw him earlier 
when he was “moving to a more secure 
channel’, which turned out to be his 
YouTube channel. “Candles” saw the 
fortunes available to successful You- 
Tube slingers and decided to start his 
new career with a “deep dive” into the 
dream surveys and Futel'’s evil machi- 
nations. 


All of “Candles” ideas, and his pronun- 
ciations of Futel and Willamette, are 
from the “successful YouTuber’s” video. 


but he does have perseverance, even- 


tually visiting a Futel phone in Detroit 
and buying all of our mail-order litera- 
ture (thanks for your support!). He also 
has a flair for storytelling, inventing a 
police escort which accompanies him 
to the phone and drives off several 
shady Lincoln Town Cars with tinted 
windows which are later seen prowling 
his neighborhood. He also claims that 
his phone acts strangely after calling 
the numbers, and that he receives 
threatening calls and emails from Futel 
in response to his discoveries. 


His main schtick is to find weird 
corners of the phone menus, embellish 
them, and suggest links between them 
and other exaggerated reports men- 
tioned on Reddit. Like everyone else, 
he doesnt have any evidence for his 
conclusions and can only trail off about 
how he just can't believe an explanation 
that doesn't involve weird cults. Why 
would someone go to all this effort? 
There must be a reason! 


“Candles” is not as worrisome because 
he doesn’t have much of an audience 
and is clearly not good at what he does, 
but his followers are kind of sad. In one 
of his several “going dark” moods, he 
announces that Reddit is not secure 
enough, and herds his crew into Face- 
book and Discord groups with open 
membership. 





One ARG guy is smart enough to seek 
clues not provided by “Candles”, and 
visits our IRC channel. He actually tells 
us what he is looking for and is able 

to ask questions and read responses, 

so he quickly learns that there are no 
real ARG hints on the phones, and that 
its shockingly easy to find a story that 
makes much more sense than a mind 
control cult. He checks back in with 
the Discord group and says that there 
doesn't seem to be anything to pursue. 
“It’s nothing different than those die 
hard D&D kids we all knew.’ Since 
nobody has anything to refute this, 
theres nothing interesting for him, so 
he leaves. “Candles” is annoyed by this 
and says that he’s being watched and 
has to go dark for a while. After a few 
days of rudderless discussion, everyone 
with even rudimentary critical think- 
ing skills has left. It's “Candles”, some 
trolls, and a few delusional people. One 
person only posts over and over about 
how it’s all coming together and he can 
almost see it. 





“Candles” makes a short followup 
video about Futel, and then desperately 
tries to keep his career going with vid- 
eos about subjects needing his investi- 
gation skills, like the Mothman. He still 
occasionally makes exploratory posts 
with fabricated stories about threats 

he has received from Futel, usually fol- 
lowed by another “going dark” period 


19 when he doesn't like the response. 





He makes an appearance on a podcast 
hosted by a pair of cringe frat boys, 
talking about his ongoing investiga- 
tion and the bombshells he is about to 
reveal, and continuing the tradition of 
mispronouncing Futel and Willamette 
despite playing several clips which say 
them correctly. During the interview 
he plays a recording of his operator 
call (thanks, asshole), which I fielded 
without knowing who he was, and 
calls me an asshole for not explain- 
ing enough to him (thanks, asshole). 
He and his hosts whine about how 
spooky and unfriendly we are and how 
suspicious I am in particular, and then 
they let “Candles” talk about the hard 
won information he is about to drop 
until they have enough banter to fill an 
episode. 


This is the most disenheartening 

part of the stupid saga for me. “Can- 
dles” is sharing my name and photo 
while making vague accusations. His 
moronic followers are calling me a sex 
criminal. I start to question my own 
wisdom. These feelings are familiar 
when working hard on a quixotic proj- 
ect, but with Futel I get occasional lifts 
from messages from strangers about 
how the phone have helped them. Now 
I'm just getting abuse. My neighbor- 
hood barista asks me if there's anything 
to the Reddit “rabbit hole”. I stomp out 
and find a new place to get coffee. 


19 


I spend an evening in my basement 
salvaging payphone parts, which is 
calming. These stupid people will never 
understand what it feels like to be 
creative and listen to others. Against 
my better judgement I exchange some 
friendly emails with a graveyard shift 
circuit etcher who writes about his 
dream communication and the phreak- 
er history he’s reading, which helps my 
morale. Fuck these trolls, I know what 
my motivations are, and I’m not going 
to let them get me down just because 
they cant fit me in their worldview. 





7, Various podcasts 


August - October 2020 


That last podcast is bothersome be- 
cause “Candles” is clearly grasping at 
whatever he can to keep the story alive. 
He workshops a lot of his personal 
attacks against me in his double secret 
Discord group, but this is the first time 
they are published. Luckily, we are now 
seeing the decline of Futel as a worth- 
while vehicle for cranking out content 
which can attract enough attention to 
be monetized. At this stage, it’s all pod- 
casts full of ads for podcast advertising 
networks. 


The first set of these recycles talking 
points from the initial Reddit and 
YouTube content, just as we've seen on 


2) YouTube. The second set recycles the 


first. Thankfully, the segments cover- 
ing Futel and the dream surveys get 
smaller and smaller with each pass. 
Eventually the Futel content is just a 
quick piece in a list of short creepypas- 
ta summaries. One of the later ones is 
put on YouTube with video, a pair of 
teenagers sitting at their desks talking 
into webcams. It’s a nice way to end 
the story, we hope. Go kids! Talk about 
weird stuff on YouTube, practice for 
better things! 





8. Conclusion 


This parade has hopefully run its 
course among all but the dregs and 
random comment threads. To anyone 
who comes across us while looking 
for spooky stories, welcome, find our 
phones, call your mom. To those who 
are trying to scrape up money or fame 
from this, sorry, it’s a stupid way to try 
and grow your personal brand. Avoid 
live weaponized memes! There's a cul- 
tural cold war going on around you, a 
real war, the kind with ordinary people 
getting killed. The only way to win is 
not to play. The life of an unwitting 
soldier is not a happy one! 





Year in Review 


Futel did well in 2020, considering. 


We slogged through the pandemic, at 
least that part which has so far been 
experienced, and adapted to support 
our users with the development of the 
sanitation and hygiene programs. 


e We deployed one new phone and 
many new hand washing stations. 


e Wildcard Line episode 7 was re- 


leased. Contribute to the Wildcard 


Line from any Futel phone. 


e We completed the Hold The Phone 


project in partnership with Open 
Signal, featuring three contribut- 

ing artists and funded by a RACC 
grant. 


in Detroit in the first half of the year 
when the shit started to hit the fan. 
Later in the year, a 911 call placed on 
the Detroit Futel phone to report a 
house fire was connected to emergency 
services faster than an attempt from a 
cellphone that was already in progress. 
Usage for the year included: 


e over 22000 handset pickups 


e over 13000 calls received by the 
incoming line 


e 9370 outgoing calls 


4e 65 calls to the Futel voice confer- 
ence 


e 121 calls to the mayor of Detroit 


e 116 calls to a randomly selected 


We received an Awesome Portland 
May 2020 People's Choice grant to 
support the implementation of the 


American concentration camp 


92 calls to the Payphone Demulti- 
plexer 


sanitation and hygiene programs. 


Most importantly, we continued to 
provide services to our phones and 
incoming line. Usage greatly increased 


MINUTES 


e 79 attempts to communicate with 
the Druids of Sisyphus Gardens 


e 45 calls to the mayor of Portland 


e 34 calls to the Willamette Valley 
Dream Survey 





2020 Operator Log Excerpts 


Eleven operators logged over 42 op- 
erator calls in 2020, providing infor- 
mation, assisting users, and sharing 
conversations, many quite boring but 
also many not boring at all. Here is 

a sample of logged calls, with some 
sensitive and many less interesting 
examples removed. 


2020-01-07 
Caller asked, “which operator is this?” 
I replied that it didn't matter and dis- 
connected. 


2020-01-21 


Caller asked if I could place a call and 
gave me a number, I told them how 

to get a dialtone. Caller asked a long 
confusing question, something about 
whether this was a government benefit 
and which organizations were involved. 
I told them I didn't understand the 
question but I hoped they benefited 
from it. Caller talked about what they 
were doing, again something confusing 
about telecommunication abilities or 
maybe telepathy, I told them I was glad 
to hear it and said goodbye. 


2020-01-31 


Caller asked for the number of a retire- 
ment community. 


2020-02-04 


Talked with caller, who appreciated the 
chair. Isn't it cold there right now? You 
f-in know it’s cold. 





2020-02-05 


Caller asked for a residential number. 

I advised that I was just googling and 
probably couldn't help. Caller provide a 
name and street in Albuquerque. I was 
able to recite three numbers off one 


22 


23 


of those stupid name lookup sites and 
advised caller about their source. Caller 
repeated numbers to verify, I corrected 
two mistakes, caller apologized and 
said they were writing them down in 
the rain in Portland. 





2020-03-25 


Dude called to report “hello operator? 
I'm calling to let you know that the 
phone on the corner of Killingsworth 
and (??) has been wiped down and 
sanitized with bleach” I told him thank 
you and to stay safe out there. 


2020-03-30 


Caller requested the number for Henry 
Ford Hospital, which I provided. 


2020-04-09 
Caller asked how to celebrate their best 
friend's birthday, I told them to give 
them a hug. 


2020-05-26 


Caller wanted to know how to make 
a call. Operator explained dialing 1. 
Caller blessed operator and everyone 
involved in providing this heavenly 
service. 


2020-05-31 


Caller wanted to place a call, I told 
them how to. 


2020-06-01 


Caller asked for information on manu- 
facturing PCP. I found instructions on 
Google, but was unable to summarize 
them over the phone. Caller neverthe- 
less appreciates the service. 


2020-06-18 


Caller was confused about what they 
they should say after I answered their 
hello, I hung up. 


2020-06-23 
Caller wanted the number for OHSU, 
asked if I could forward them because 
they didn't have a pen. I could not but 
repeated the number with them. 


2020-06-26 
Caller wanted to know “what the fuck 
is a Futel?” Caller was trying to make a 
collect call. I suggested they try a free 
call instead. Caller hung up. 
2020-07-01 
Caller asked what time it was, I told 
them. I forgot to tell them that there 
was a utility menu entry for that. 





2020-07-01 
Caller asked me to call 911, I told them 
to hang up and call 911. 


2020-07-04 
Caller and friend asked why I/Futel ex- 
ist. Attempted to explain. Caller hung 
up mid-attempt. 

2020-07-13 
Caller asked for the number of a Happy 
Valley hospital, which I provided. 


2020-07-20 


Caller wants to make a call, Asks if the 
phone is working. Explained dialing 1. 
Caller hung up mid-explanation. 


2020-07-21 


Caller reported static on the Clinton 


St. phone. Then she/they/it asked all 23 


24 


sorts of weird, intriguing questions re: 
the meaning of September 5th 2020, 
the Willamette Valley Dream Survey, 
the manifesto printed on the Futel 
payphones, etc. We had a long-ranging 
and interesting discussion about the 
nature of reality and the meaning of the 
various texts on the Futel telephone. 


2020-07-25 


Caller asked how to report a dream, I 
told them to use the directory. Caller 
asked what happens to the dream re- 
cordings, I replied that it was an exter- 
nal number and I didn't know. Caller 
started telling me an obviously fake 
dream, I suggested that they report it 
and hung up. 


2020-08-07 


What is this, is the dream survey 
available here, what other interesting 
choices are there, blah blah blah, just 
try it already. 





2020-08-23 
Caller wanted the number to report 
their dreams. I told her the WVDS is in 
the menu system, tho i could not recall 
where. I offered to record the callers 
dream in the Futel log instead. Caller 
dreamed they had just killed two peo- 
ple — they didn't recall who — and was 
running from the law. They found their 
child, confessed the crime, and they 
absconded together. I wished them a 


better dream tonight. 


2020-09-06 
Caller asked how to call the Druid, I 
told them to use the directory. 


2020-09-09 


Caller’s grandparents are visiting in the 
house upstairs. Caller also has a spider 
living in their window. Caller attempt- 
ed to conference in the spider, but 
could not operate the speakerphone. 
Caller explained that spiders have their 
own telephones built into their webs. 
Discussed literature, comic books, etc. 
Then caller had to go. 


2020-10-07 


Caller asked for the police non-emer- 
gency number, which I provided. 


2020-10-12 


Heard a series of tones, after I an- 
nounced myself sounded like the caller 
was using the phone keypad. Tried 
announcing myself again but when the 
tones stopped there was what sounded 
like hold music. Girl from Ipanema. 
Ended the call. 


2020-10-22 
Caller asked the Operator if they could 
help them reach a named individual. 
Operator asked for more information 
about them. Caller told her Never- 
mind, and ended the call. 


2020-11-22 


Caller needed to get in touch with a 
friend or family member but had no 
phone numbers. i searched for a few 
names for them and expect they will 
call back for some additional number 
hunting. 

2020-12-08 
Caller wanted the number of a motel in 
SW Portland, which I provided. 


24 


Druid of Sisyphus Gardens 
Log 


The Druids didn't exactly keep great 
records in 2020 (except for September), 
although it was a great year (Fu- 
tel-wise). We received many memora- 
ble calls from memorable callers. 
April 
Caller wanted to know how to turn 
into a dog. A Transmutation spell like 
Polymorph Self should work. 


September 21 
Caller asked if they could visit Sisyphus 
Gardens, I told them Id get back to 
them on that. Caller then asked how 
long I’ve been a Druid and how old I 
was because they are interested in Dru- 
id stuff. I asked them if they had any 
other questions; “What's your favorite 
color?” 

September 27 
Two callers enjoying a nice mushroom 
time. Answered the first caller’s ques- 


tions about Druids and Futel. The 2nd 
caller said they found out about Futel 
from the Dream Survey YouTube. They 
asked if I do this all day (sure, tech- 
nically) and if our phone was red like 
they imagined (the cord is). 
September 27 
Two different callers, the first caller 
was excited to finally talk to the Druid 
because they live close to the location 
of the first Futel. Second caller wasn't 
sure what to ask me, so I said I can pro- 
vide Druidic advice or Druidic secrets. 
Provided them with a Druidic secret. 


September 28 
M called, they have been calling every 
time they find a new Futel phone! 
October 25 
Caller told me their pitch to Netflix 
and asked me what I thought. I said I 
try to avoid being judgmental. 


~ Pleas, =, 
: a. be brief on 


Vv Avoid needless cal]s 


V Space calls sO 
Parties have 4 


Other (\ 


chance at the line 


¥/ Yield the lin 


€ in 


"mergencies 


SINGLE LINES or 
PARTY LINES.... 





December October 28 


Detroit called! Provided them with “Hello, I went on a run today and 
solid Druidic advice for the New Year. _ found this super cool phone, so you 
have a wonderful day and you are so 


Recorded Voicemails beautiful and the world is a happy 
place?’ 


April 1 
Caller left a good-natured personalized 
prank voicemail. A+ 

July 30 
“T know this is a simulation, I just want 
answers. 





August 1 

“Hi. I found your number at a Futel 
phone. I just wanted to let you know 
youre beautiful.” 
August 2 “Uh, I don't really know who 
you are, but I would love to come check 
out your job. Alright” 

September 9 
“Hey Dru-dru, what's up, haha, just 
checkin’ in, because you're supposed to 


26 bring the beer to the party.” 26 





Death of the Payphone 


Many of the scars from amputated 
urban furniture are recognizable, 

and if the concrete is old enough the 
fossil record of a block will show the 
advances and retreats of different eras 
of hardware. Among the horse rings, 
parking meters, and bus shelters can 
be found several different methods for 
mounting payphones. 


Payphone locations are especially in- 
teresting because each is a place where 
many people have had emotional expe- 
riences. This small concrete pad buried 
in leaves was the site of the payphone 
in front of the library on SE Belmont. 
It was the phone nearest my house in 
the late 1990s and I spent many hours 
here with my red box talking to people, 
including my mom, my girlfriend, and 
a publisher who owed me money. 


I dont recall any particularly mem- 
orable conversations and if you find 

a ghost lingering here it is probably 
not mine, but this was a street corner 
where I hung out a lot, in the sun and 
rain, night and day. I recently walked 
by with my family and wasnt really 
able to convince them why I was so 
interested in this scrap of concrete. 


Someone claims to have snagged a 
piece of the phone booth used by Jello 
Biafra to escape from those jocks. They 
were walking by when it was being de- 
molished. After John Dillinger was shot 
by feds in the phone booth in front of 
the Biograph Theater, onlookers soaked 
their handkerchiefs in his blood for 
souvenirs. I wonder if anyone took the 
gory handset? 





Support us by subscribing on Patreon, buying a T-shirt or button, 
buying Party Line issues 1-5 from Microcosm Publishing, or 
making a PayPal donation courtesy of CTRLH, see our website. 
Futel is a 501(c)(3) nonprofit organization. 


Potential installation host? Contact us. Want to hack on Futel? See 
our repositories on Github. Creator of interactive audio art? We can 
help you implement your ideas in this exciting new format. 





Dial 0 from any Futel phone, or speak to the operator at 503- 
468-1337, or email us at operator@futel.net, or see our 
website at http: //futel.net. Thanks to everyone who has 
supported Futel! 


28 28 


29 


Labor 


Director: Karl Anderson. Developers: Karl Anderson, Tishbite, J. 
Plumb. Operations: Karl Anderson. Hygiene and Sanitation: M. 
Lippincott. Operators: Karl Anderson, Tishbite, xnor, B. M, M. 
Lippincott, A. Frankenstein, M. Hansen, Anonymous, Anony- 
mous. Physical Plant: B. Casey, M. Casey, M. Lippincott, R. Senior, 
S., Sebastian Noack, J. Mejia, J. Plumb. Troubleshooter: Ry4an B. 
Production: J. Plumb, xnor. Design: D. Wager. Art: D. Wager, B. 
Thunderblood, Fiona Bearclaw, Lance E. Pants. Media: J. Mejia, B. 
Richardson. 


Contributors 
Thanks to our Public Telephone Hosts: G. Upshaw, xnor, M. Han- 
sen, Daniels Memorial, Lesley Harper, Landline Creative, Salu- 
thaus, Sebastian Noack, Open Signal, and J. Mejia. 


Futel’s 2020 operations are funded in part by the Regional Arts and 
Culture Council. : , 
¥& Regional Arts & Culture Council 


Futel’s 2018 and 2019 operations are funded in part by Nelson. 


Thanks to PDX Hackerspace, Dug Song, Russell Senior, Snaptor- 
toise, the Precipice Fund, Calligram Foundation, and The Andy 
Warhol Foundation for the Visual Arts, Awesome Ann Arbor, Awe- 
some Portland, the Twilio.org Impact Corps Program,Hobotech, 
the Personal Telco Project, Free Geek Portland, ToorCamp, Sharita 
Towne, Drew at MOHDI, B. Davis, and B-Line Urban Delivery for 
their support. Thanks to everyone who has donated time, money, 
expertise, and materials. 


FUTEL 


OPERATORS ARE 
SOMETIMES 


STANDING BY 


503-468-1337 » futel.net 





29 





OO46PSM X 








line 


Words and Music by GREGG DIAMOND 
Recorded by ANDREA TRUE CONNECTION on BUDDAH RECORDS 


wpe PEO Oe 


BUDDAH MUSIC, INC., DIAMOND TOUCH & MRI MUSIC 





ry 


Cotumbis Pictures Public ations